Annuity - John Hancock Retirement Services

John Hancock Retirement Plan Services

Participant Service Center
Representatives are available Monday – Friday 8 a.m. to 10 p.m. (ET)

Log in to check your balance and keep track of your savings:


Fund Office Contact Information

For distribution requests, change of address, and questions on hours or contributions:

Health Services & Benefit Administrators
4160 Dublin Boulevard, Suite 400
Dublin, CA 94568-7756
Phone: (866) 894-3705

Helping Participants with Financial Wellness

John Hancock’s annual education program is designed to help members maximize their Individual Account Retirement Plan benefits and encourage good financial behaviors.  Members also get help with their larger financial journey with life-event planning, savings strategies, legacy planning, and skills for reducing financial stress.

To learn more, read all about it here:

My Money Connector

Financial Wellness Assessment